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Sales Account Manager

Our client, a global, Indigenous-owned fashion brand, is hiring a permanent Account Manager, located in Winnipeg, Manitoba. 

The successful candidate will have ambition to develop a sales career, be interested in the fashion industry, and be knowledgeable of Indigenous culture. The company provides a great work environment, with excellent benefits and a flexible working schedule. Travel is required for 30 - 40% of working hours. 

Responsibilities:

  • Gain expertise in the brand and product lineup
  • Review historic sales data, create recommended orders by customer; study existing client base, potential volumes and identify additional prospects and opportunities
  • Plan and organize daily work schedule; call new and existing clients; pursue opportunities
  • Manage and execute sales campaigns via phone and email; cold calls and lead generation
  • Set-up and attend trade shows; meet customers and take orders
  • Listen to and report on customer needs; provide solutions/ suggestions via phone/email
  • Change orders and update customer account information in computer system
  • Answer incoming phone calls and emails; provide support with order processing
  • Assist with creation of order forms, purchase orders, sales reports and order confirmations
  • Process and send inventory reports to a variety of clients and stakeholders across multiple channels
  • Complete a sales opportunities database, communicate travel schedules, daily call reports, weekly work plans, and sales forecasts in a timely manner

Requirements:

  • A willingness to go above and beyond, especially during peak season (winter)
  • Prior experience in wholesale sales environment
  • Minimum 2 years of demonstrable work experience working with MS Excel, MS Office Suite
  • Attention to detail and numerical proficiency, with an ability to analyze / summarize data and make strategic, data-based recommendations
  • An inherent ease and excitement in interacting professionally with customers
  • Superior written and verbal communication skills and enthusiastic personality
  • Excellent time management, organizational and interpersonal skills, with the ability to prioritize multiple tasks over the short and medium term
  • An entrepreneurial attitude coupled with a willingness to problem solve
  • Passion for customer service, attention to details – and a desire to close sales
  • These qualifications are considered nice to have:
    • Post-secondary education
    • French language proficiency
    • Experience working with Mailchimp and/or other B2B tools
    • 2 years of customer service experience; ideally, in a non-retail environment

Closing Date: Friday, June 9th, 2017 at 2:00 pm, however the advertisement will remain posted until a suitable candidate is found. 

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